Our Trustees are all local people with a range of experience and skills in business management, finance, community development, safeguarding, human resources and so on. They are responsible for undertaking strategic management and ensuring the service accounts for its activities to its funders, the Charity Commission, families, volunteers, referrers and the local community. They are also responsible to ensuring the service is financially stable and that it fulfils its role as a responsible employer.
Our 2 Scheme Managers hold ultimate responsibility for ensuring the effective day to day management of the service, overseeing high standards of practice in supporting families. They take responsibility for providing leadership and management to the staff team, and reporting to and supporting the Board of Trustees. A key part of their role is sourcing and applying for funding, including evaluation of projects and consultation with users to evidence need.
Our 6 Coordinators are responsible for recruiting, training and supervising volunteers. They are also responsible for promoting the service to generate referrals for families needing support, completing family assessments of need and overseeing the support provided by volunteers to families. Coordinators also work very closely with other professionals as part of the Early Help approach – ensuring that families have a coordinated package of support with a clear plan for progress.
Our 2 Family Workers provide direct support to families who require urgent support or have more complex needs. They complete initial assessments and review the support periodically. Family Workers also work within the Early Help approach, in partnership with other agencies.
Senior Admin/ Finance Officers
Our 2 Adminstrators/Finance Officers provide a wealth of administrative support to the teams and are also responsible for the day to day financial management of the service. They collect information to allow the Scheme Managers to report to the Trustees, funders and staff teams about the effectiveness and impact of the service.
Our 70+ volunteers are local people with parenting/caring experience and come from all walks of life. They are truly selfless and committed to making a difference to local families’ lives. They provide weekly emotional and practical home visiting support to families. They use an action plan provided by their Coordinator so they have a focus for support and can help the family progress. They complete monthly diary sheets to inform their Coordinator of the support they have provided. The support they provide is vast but may include be-friending, practical help, activities with the children or support to access other services.